LogisticsShippingSupply Chain5 ways to maximise your ROI with supply chain visibility

February 16, 20220

One of the key areas where customers see value from a logistics platform is having a real-time update on the movement of their cargo – always seeing where the shipment is.

Real-time visibility has moved beyond its traditional role. It is no longer about just real-time shipment tracking anymore; it is about maximising ROI and driving supply chain agility using real-time visibility.

This is possible with our latest software GoComet. Here is how you can maximise your ROI with sypply chain visibility:

Customer delight equals more business

The changing customer mindset and high expectations have led to a competitive supply chain space where businesses aim to deliver the cargo without any delays or mistakes. In addition, customers are now asking for granular visibility on all their shipments. Customers demand timely delivery and accurate real-time information along every step of the shipment until delivery. In such a scenario, the lack of real-time visibility technology will lead to a higher customer churn rate. For this reason, more and more companies are investing in multi-modal real-time visibility solutions.

Opportunities for ROI maximisation:

  • Eliminate the hundreds of hours of phone calls and countless email threads to track and trace your shipments. Your logistics team can focus on more critical tasks than putting out fires, thus saving time and money.
  • More responsive and accurate customer service
  • Improved relationships with customers driving more business

Accurate KPIs for your carriers’ performance

As the saying goes, you can’t manage what you can’t measure. Real-time visibility is a great tool to measure the performance of all your carriers in the long run. This data can be used to compare, assess and benchmark to identify the best performing and cost-effective carriers for your business.

It is essential to set benchmarks for carriers to assess and prepare for immediate and future requirements. If few of your carriers are consistently causing you revenue loss, you can identify these carriers by leveraging data. Without data, this option could remain elusive, and hence the need for supply chain visibility has become imperative.

Opportunities for ROI maximisation:

  • Collect, consolidate and assess carrier performance data insights in real-time to make cost-effective business decisions

Improve OTIF compliance

The US food retail industry loses an estimated $15-20 billion in sales every year because items are out of stock or otherwise unsaleable. This can be directly attributed to poor supply chain performance. For this reason, not just food retailers but the retail industry, in general, has started using OTIF (On-Time and In-Full delivery) metrics to evaluate their suppliers. Retailers impose fines and other late fees (3-5% of the cost of goods) to suppliers that don’t deliver their orders on-time and in-full.

Real-time visibility is crucial for managing OTIF performance. These technology offerings allow for real-time updates, planning sufficient shipment lead times, assessing the best carriers based on performance metrics and proactively preventing late delivery.

Opportunities for ROI maximisation:

  • Improve your OTIF scores and get incentivised for timely delivery
  • Save costs on unwanted fines and late fees
  • Uncover new business opportunities through improved customer satisfaction

Minimise demurrage and detention costs

Detention fees constitute a significant expense for many shippers worldwide. But this is a problem that can be effectively addressed by better visibility and actionable insights, both obtainable from a real-time visibility platform. Through these actionable insights and multi-stakeholder collaboration on a single platform, organisations can quickly identify and proactively address possible hurdles. This will significantly decrease detention and demurrage charges and improve cash cycles.

Opportunities for ROI maximisation:

  • Improve your cash cycles
  • Effortless collaboration among multiple stakeholders across all levels to eliminate dwell times to avoid detention and demurrage charges

Uncover supply chain agility

Supply chain leaders are investing in real-time visibility technologies to turn the vast amount of data obtained at every supply chain link into valuable insights. If the pandemic and other related disruptions taught one thing to supply chain leaders, it is this – the supply chain needs to move from diagnostic to predictive and prescriptive models. Only better visibility coupled with data-driven decision making can help in making supply chain processes more agile and provide organisations with a competitive edge.

Opportunities for ROI maximisation:

  • Proactive in foreseeing and responding to disruptions and hence any loss to the business is significantly minimised
  • Strong collaboration within and outside the company helps in meeting customer demands accurately
  • Uncover new growth opportunities through data insightsith over 200 international shipments per month, a well-known specialist chemical distributor serving all major markets worldwide was severely affected when the pandemic-driven port congestion hit global trade.

Feel free to contact us at info@autologic-systems.co.uk if you’re looking to build your supply chain resilience and maximise your ROI through real-time supply chain visibility.

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